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Air Conditioning Repair Training Program

One Hour Heating & Air


Rusty Cunning, Marketing Manager

One Hour Heating and Air Conditioning




Sharing Career Opportunities with The Relatives On Ramp Program


Charlotte, NC: One Hour Heating & Air Conditioning of Charlotte, NC, presented a discussion on HVAC career opportunities to participants of The Relatives On Ramp program. This presentation was part of ongoing community engagement activities for One Hour Heating & Air.


Mike Fowler, owner of One Hour Heating & Air Conditioning, Benjamin Franklin Plumbing, On Time Electrical and DinoDry Waterproofing companies, shared his own story of a self-determined effort to apply himself and accomplish his goals with a group of young adults at The Relatives On Ramp downtown facility. “I had two goals for today” said Mr. Fowler. “One was to provide some inspiration for these young people, to let them know that there are real opportunities to have a satisfying career in the trades industry. I also wanted to let them know that our doors are open, that we’re actively recruiting for people to enter our apprenticeship program. We not only have job opportunities within our company, we have career opportunities.”


Joining Mr. Fowler was Paul Stefano, the company’s General Manager, and Josh Allen, Lead Trainer and Technician Supervisor. Mr. Stefano and Mr. Allen each have over 20 years’ experience working with Mr. Fowler. “Paul and Josh both starting working with me in entry level jobs and have applied themselves 100%. They are now key employees and part of the leadership of this company,” Mr. Fowler explained.


The majority of the presentation and discussion centered on the company’s training and apprenticeship program. The plumbing, heating and air conditioning repair industry has a need for qualified technicians to meet demand. There are community college programs available, but Mr. Fowler started his own technician training and apprenticeship program in 2015 as a way to get air conditioning repair technicians trained and ready work with more hands-on experience than offered in other programs. “We found that graduates of most training programs were not really ready to work on their own, that we had to provide additional training to get them up to speed. So we developed our own air conditioning repair courses that give people the practical hands-on training – in addition to the technical knowledge. It works so well that we are able to put our graduates to work right away” says Mr. Fowler. “And not only do we not charge for the training program, we guarantee our graduates a job.”


The Relatives is a Charlotte, NC based organization providing a variety of services to help children and young adults find shelter, access to education, and crisis support. The Relatives’ On Ramp Resource Center provides help and direction for 16 to 24 year old young adults in Mecklenburg County make a successful evolution to being an independent adult. They focus on education, housing and employment.


The relationship between One Hour Heating & Air Conditioning and The Relatives On Ramp program demonstrates how mutually beneficial partnerships can help enhance entire communities. The Relatives is a resource for people in need of direction and support. One Hour Heating & Air Conditioning provides training and career employment opportunities in a strong trade industry that relies dedicated people to service the needs of the community.





Is It Time to Repair or Replace Your Air Conditioner Unit?

One Hour Heating & Air

Air Conditioner Repair Isn’t Always the Cheaper Option

Click on image to expand infographic

Is it time to replace your air conditioner? Gather your facts before deciding.

Faced with repair or replacement of your heating, ventilation, and air conditioning (HVAC) system is an important decision. There are a number of factors to consider, so having good information is vital to making the right decisions.

The average lifespan of an air conditioning system in the Charlotte, North Carolina region is 10 to 12 years. Like many mechanical things, maintaining a proper air conditioner maintenance schedule can extend the life of an HVAC system up to 20 years. But whether the system is just getting old or has been neglected, there will be telltale signs that you should pay attention to:

  • Uneven Temperature inside the house. Having uneven temperatures in your house is frustrating, but more importantly, it is an indication that the heating/ air conditioning system is not quite up to the task of cooling or heating efficiently. This could be due to poor performance from lack of maintenance, degrading performance due to age, an incorrectly sized system, or changes to the house from remodeling.
  • A noisy system. Unusual noises coming from your air conditioner system is a symptom of the equipment having worn components and is straining to keep up with temperature demand. As a system ages, there can be wear that will increase over time. Any kind of mechanical or buzzing noises should definitely be taken seriously.
  • Frequent breakdowns. If you have had to call in for air conditioner repair each season and year after year, it may be in your best interest to replace it. Inadequate maintenance will lead to a need for more frequent air conditioner repair, and if you drag this process on too long you will spend more on AC repair than the unit is worth and more than necessary on energy bills.
  • An aging HVAC system will not perform as efficiently as a new one. The HVAC industry is constantly engineering improved efficiency and product quality. The EPA and the Department of Energy’s joint ENERGY STAR program recommends to replace HVAC systems older than 10 years old. These older systems will increasingly lose energy efficiency over time, and cost you more and more in utility bills and repair costs.

Does Air Conditioner Repair Make Financial Sense?

There are benefits to each choice based on several factors. Weigh these factors based on your situation.

Benefits to Replacing your HVAC:

  • There can be substantial cost savings to replace a system that is more than 10 years old. Repair costs can be 50% of the value of the system at this age, and energy costs can be 20% to 40% lower on a new high efficiency system. Consider the highest efficiency options (SEER Rating) for the greatest long-term savings.
  • AC repair and service costs will be lower on a new system. New units will come with a warranty. You can also take advantage of paying reduced service prices with a maintenance agreement like One Hour Heating & Air’s Comfort Club.
  • There are ‘green’ benefits to purchasing a new system than can save a lot of money compared to servicing an older unit. The U.S. Government and the Environmental Protection Agency (EPA) have mandated to phase out R-22 refrigerant by 2020. The new R-410A refrigerant is already in use and quickly becoming the norm. Because of this, the cost of the older R-22 is up to 6 times higher than R-410A. In most cases, it is more cost effective to replace an air conditioning system than to convert it to use the new refrigerant.
  • Your comfort and air quality is an important benefit to buying a new system. New systems do a better job of controlling temperature and humidity, which in turn reduces opportunity for mold and mildew growth, improving both the comfort and indoor air quality of your home.
  • Imagine no more waiting around in an uncomfortable house for repair services or hard-to-find parts needed for your older system. Convenience is another benefit to purchasing a new HVAC system.

Benefits to consider for repairing your existing HVAC system:

  • If your system is not that old it is likely that repairs make better financial sense. You also have the option to sign up for a reduced cost maintenance program like One Hour Heating & Air’s Comfort Club. A program like Comfort Club will help keep service costs down and also extend the life of your system.
  • If the cost of a repair is less than half the value of the system and you haven’t had to bear frequent repairs, then a repair may be the best option.

When you are faced with high cost or frequent repairs on your older heating and cooling system, use this information to ask questions and gather information. One Hour Heating & Air technicians and Comfort Advisors will always give you options to consider.


Charlotte Indoor Air Quality and Your Health


Allergy and hay fever sufferers find refuge inside their homes as a safe place away from pollens and other allergens. If you suffer from allergies, are you finding relief in your home? There is a multitude of allergens that can build up that affect indoor air quality in Charlotte homes, and subsequently our quality of life. Even the effects of everyday health problems like headaches, colds, and sleep problems are often tracked back to poor indoor air quality. That comes from the Environmental Protection Agency (EPA), which estimates that half of all illnesses in the US are attributed to poor indoor air quality. Dusting, vacuuming, and changing the filters (stuff we all do) is not enough to ensure you have good indoor air quality in Charlotte. For some people, the quality of your indoor air can be directly related to quality of life.

What can I do to improve indoor air quality?

But don’t worry, there are effective ways to improve your home’s air quality and contribute to a healthier lifestyle.

The Center for Disease Control (CDC) estimates that 2 out of 3 indoor air quality health issues involve the heating and air conditioning system. A properly working system helps maintain good indoor air quality. And if you incorporate some of the newer technologies your chances of suffering from poor indoor air quality goes down even more.

Air Filtration

Air filtration is one most of us understand. Inspecting the air filter regularly is important. And changing it before it gets clogged is crucial. How well a system’s mechanical equipment is heating or cooling the air affects air quality as well. Keeping the outside unit free of debris, vines, and weeds is important and something you should do yourself. Inspection and maintenance of the internal workings of the system is a much more advanced task, and you should have a qualified technician perform this twice each year.

Air Scrubbers

Stepping things up to keep your home’s air really clean and fresh, we now have more advanced filtration systems known as air scrubbers. An air scrubber can be installed by a licensed technician that will significantly reduce both surface and airborne contaminants and reduce those airborne particles that cause sneezing, itchy eyes, and poor sleep. Air scrubbers will also reduce odors from pets and cooking.

Air Duct Cleaning

What might be the least understood and most overlooked component of your heating and air system that affects indoor air quality is the ductwork. Dirty and leaky ductwork is the major contributor to poor indoor air quality. Not only does this limit the effectiveness of the fan to move air efficiently, dirt and grime in the ductwork promotes growth of mold and mildew, and limits the elimination of air contaminants like pollen.

Cleaning your ductwork might seem like an easy task, but it’s not. It really is best to hire a trained technician for this task. Without the proper equipment and expertise, you are likely to create more problems. You could end up sending more allergens into your home, and worse, cause damage to the ductwork that can cost a lot in repairs and energy loss. If you have it done right by a professional, you’ll be happy you did.

Fixing leaky ductwork is even more challenging – unless you hire a professional with the right knowledge, equipment and expertise. Traditional repair methods involve manual application of tape and mastic, which does have its place on simple repairs in easy to reach locations.  But there are new highly effective duct sealing technologies available today that really make a difference. For example, the Aeroseal system combines multiple processes of leak detection, sealing, and testing that ensures 95% effectiveness at sealing ductwork.  The process involves using pressurized air to mist microscopic particles into the ducts, where they cling to the edges of leaks and form a seal. This process is 60% more effective than traditional sealing procedures of manually applying tape and mastic. Traditional duct sealing procedures can also require cutting holes in walls or ceilings in order to gain access to the ductwork. Aeroseal technology is non-invasive, saving homeowners stress, mess, and money.

Technology in heating, ventilation, and air conditioning has advanced a lot in recent years. A clean and efficient heating and air system may not be exciting or something to show off to your friends, but it can definitely contribute to a healthier and happier home.

Click here to learn more about the benefits of the Aeroseal system.


One Hour Heating & Air of Charlotte, NC is proud to be the best reviewed AC repair and service company in the greater Charlotte area. Our 30 years of experience with heating and air puts us in a unique position to provide the best service to our customers. One Hour Heating & Air is a licensed installer of Aeroseal and Air Scrubber products. We have the knowledge, the equipment, the expertise, and the desire to help you ensure your indoor air quality is as healthy as possible. Contact us today to find out more or schedule an appointment.

Regular HVAC Service in Charlotte Saves Money


HVAC Service in Charlotte

Is it Spring or is it still Winter? It’s hard to tell with the weather shifts we often see during winter in the Charlotte, NC area. Whether it’s warm or cold outside we depend on our heating and air conditioning system to keep us comfortable inside. We might be enjoying this warm winter weather, but our heating and air conditioning systems may have a harder time with it. Regular HVAC service in Charlotte, NC can help ensure that your heating and air system doesn’t fail you when you need it most.

Extra Strain on Your HVAC Unit

Short run cycles and switching back and forth from heat to AC can be hard on some of the critical components of your heat and air system. This is what’s happening with the temperature shifts like we are experiencing this winter here in the Charlotte, NC area. Heat pumps can do a good job pulling heat from the outside air to warm the air inside your house. When the temperature outside drops quickly though, your heat pump may have to engage it’s “defrost cycle” to keep the frigid air from frosting the outside coil. The unit is essentially reversing back into AC mode to do this, counting on a heat strip to keep warm air flowing inside your house.

Regular HVAC Maintenance Saves Money

This is great technology and works well – as long as you regularly have HVAC service in Charlotte NC and your system has been maintained properly. For example, if you haven’t had regular maintenance, dust can build up on the heat strip. In this case you may smell the dust getting burned off of the heat strip. That’s not critical, but it’s a clue that your system could benefit from a HVAC service.

Furnace Repair in Charlotte

Gas furnaces can also fall victim to dust and grime buildup. If it’s not running regularly the burner assembly can develop a buildup of grime that can significantly affect performance. In extreme cases cause the system to not work at all.

A mild winter like this is a good time to check on all aspects of your furnace and air conditioner. Replace the air filter to keep all vents and ducts dust-free. A clean air filter helps your unit heat your house more efficiently, and also keep your indoor air cleaner. Check around the pilot light and burners for any signs of corrosion or decay. Listen for any odd sounds as you run the unit. It’s best to check your system regularly to avoid any potential issues before they become critical. Reset the thermostat and check that it’s functioning correctly. Check that each room is receiving hot air, that the vents haven’t been covered, and that the temperature is what it should be.

HVAC Maintenance

Check your system before you think you need it! If you notice any irregular sounds or question if it is heating properly, having a qualified technician with a trusted company like One Hour Heating & Air perform your HVAC service in Charlotte, NC is your best choice to ensure your family is comfortable and safe.

If your heating or air conditioning needs attention, or you would like to have additional information on keeping your system in optimum condition, contact us today.

Beat the Cold With Heating and Air in Charlotte, NC

One Hour Heating & Air

What to do with your HVAC and plumbing systems when the cold and warm weather are battling each other?

This year, Charlotte weather has been in flux on a daily basis. One day we are enjoying summer-like weather and the next day we are searching for our hat, gloves and scarf. We know these temperature swings take a toll on us, but did you know that it also can negatively impact your system, and therefore your heating and air in Charlotte, NC?

Top Three Heating and Air Conditioning Tips:

  1. Make sure your air handler or furnace is checked routinely.
    1. This primary piece of equipment needs to be maintained regularly. These units force air into the house and are used anytime your heating or air conditioning system is turned on. If the air handler or furnace breaks, you’re going to lose both heating and air conditioning.
  2. Get your HVAC units serviced twice a year.
    1. It’s crucial to keep to a bi-annual schedule when it comes to tuning up and servicing your unit to make sure you always have heating and air in Charlotte, NC. It will increase the lifespan of your units, ensure that they’re running properly and efficiently as well. At One Hour, we provide a “Comfort Club” maintenance plan: learn more.
  3. Keep it clean!
    1. Make sure that you keep your units clean. Dirt is the #1 enemy. This will not only help your system run more efficiently, but it will also save you money – it’s a win-win!

By turning our heating and air in Charlotte, NC on and off, we are putting additional stress on the units. That’s why it’s important for not only your safety, comfort and the health of your systems, but also for your wallets that you follow our advice.

Plumbing Tips:

It is just as important to maintain your plumbing system based on the weather.  When the weather dips down into freezing temperatures, the water expands and can work back into the hose bib, leading to broken pipes. An expensive repair for any homeowner.

Our sister company, Benjamin Franklin Plumbing, provides customers with a thorough checklist for homeowners to prepare their homes for all types of weather, in order to avoid an expensive repair.

If you have any issues with your heating or air conditioning systems during this time of unprecedented weather, or would like to receive additional information on our maintenance program, please give us a call at 704-550-3850!

For plumbing questions, you can call our friends at Ben Franklin Plumbing: 704-461-1700

Prepare Your HVAC Unit for Winter

One Hour Heating & Air

Our field supervisor, Josh, recently spoke to Wilson’s World about the preparations you should be making to minimize the risk of a costly AC repair this winter. Find out more in the video, below!

Honesty Hour: Aeroseal Duct Cleaning Questions Answered

One Hour Heating & Air

Your home is an investment and place for you and your family to share great times. As a homeowner, you make decisions you believe are best for your family and the value of your home. One major concern is quality of air you and your family get exposed to. With the right ductwork sealing the circulation and flow of air delivered is improved. The air is more pure with less dust, odors and outdoor fumes. Charlotte duct cleaning service delivers air quality improvement exposure so you and your family breathe not just cleaner air but safer air. Charlotte duct cleaning with Aeroseal in your home can prevent safety problems caused by carbon monoxide gas which leaks from water and space heating equipment.

How do supply fans affect heating and cooling cost?

Many people want to save money when it comes to heating and cooling their homes. Homeowners are unaware of the cost of inefficient HVAC systems whose supply fan leaks forcing the system to work harder to generate heat or cooling on demand.

Learn How Not To End Up In a Hot House with Travis on FOX46!

One Hour Heating & Air

Do you enjoy sitting in a hot house during the blazing summer heats? Of course not! In fact, doesn’t that sound miserable? You can take steps every day with your home’s ac system to keep it running at peak performance during the hot summer months, and we’re here to share the (not so) secrets with you. Our team of Charlotte ac repair experts handle jobs large and small in and around Charlotte with hundreds of homeowners who wait too long to take a second look at the system keeping their home and their family cool when they need it the most. Travis, one of our team’s most experienced HVAC professionals recently joined the team at FOX46 to discuss what you can do to keep you system running despite the tough conditions outside.

Three Reasons Why Your Home Needs Charlotte Aeroseal Duct Cleaning Today

One Hour Heating & Air

Central heating and cooling are now essential parts of our homes but even small, difficult to spot cracks in the duct work can add up to huge losses in efficiency for a home. As a result, this escaping air causes a significant increase in the cost to heat and cool the home. Duct work that runs through difficult to reach spaces such as ceilings, attics and walls makes locating and plugging those holes nearly impossible, that is without the use of aerosol duct cleaning technology. For those in Charlotte, duct cleaning and sealing has never been easier using the specialized Charlotte Aeroseal duct cleaning and sealing technology.

One Hour Shares Top AC Repair Tips on WBTV!

One Hour Heating & Air

With the summer solstice behind us, we are approaching the climax of Charlotte’s summer season. There’s no better time to learn and adopt simple steps you can take to extend the life of your ac system to ensure your family stays cool, no matter how hot it gets. Josh Allen is one of our team’s most experienced ac repair technicians, and he recently joined the WBTV morning show team to share some of our top ac repair tips to help you prevent any major problems with your system’s performance.

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